PIN numbers and/or passwords
Example of the fraudulent email:
If you have received and responded to this email, please contact our Fraud Department at 503.350.4665 or email them at accountmanagement@firsttechcu.com
11.05.07 Alert: Internet Phishing Scam
The Credit Union National Association (CUNA) has been the target of an email phishing scam regarding irregular check card activity. This e-mail asks consumers to call a phone number to reactivate their card and verify the irregular activity. You should not respond to this message. CUNA is the trade association for credit unions in the United States. CUNA does not maintain any type of customer/member financial information.
Additionally, First Tech will never request personal identification information over the phone or via an e-mail solicitation. If you did respond to this e-mail, please contact our Fraud Department at 503.350.4665 or email them at frauddepartment@firsttechcu.com
Example of the fraudulent email message:
Source: Credit Union National Association, Inc.
10.22.07 Alert: Kicker Tax Refund "Phishing" Scam
SALEM, Ore. - If you get a phone call or e-mail asking for your bank account number so that your kicker refund can be electronically deposited in your account, don't believe it. The Oregon Department of Revenue said that a handful of taxpayers have reported getting official-sounding phone calls and e-mails offering to deposit their kicker refund. "They tell the taxpayer they work for the Department of Revenue. They offer to deposit the taxpayer's kicker refund in their bank account. All the taxpayer has to do is give them their account number," said customer service manager Joan Linn. "Don't do it." This is the latest twist in a widespread identify-theft scam known as phishing. Linn said the department never e-mails or telephones taxpayers asking for bank account information. "Plus, we aren't able to provide direct deposit as an option for kicker refunds." If you get a suspicious phone call or e-mail, call the Oregon attorney general's toll-free consumer hotline, 1-877-877-9392, or visit their website.
Source: Koin6 News website.
08.23.07 Alert: Telephone Scam
First Tech has recently learned that fraudulent phone calls and subsequent voicemails are being placed to random phone numbers surrounding First Tech branches in the hopes of reaching First Tech members. The voicemail asks the recipient to dial an 800 number and enter their 16-digit card number. The phone calls indicate that the caller is from First Tech Credit Union, but these phone calls are fraudulent. We've also received reports saying they are from Oregon Metro Credit Union. The targeted phone numbers appear to have been randomly chosen and are not the result of a compromise of member data. If you have received this voicemail, please contact our Fraud Department at 503.672.3878 or email them at accountmanagement@firsttechcu.com.
As a reminder, First Tech will never ask for confidential account information via voicemail, such as:
- Social security number
- Account numbers
- Visa credit and debit card numbers
- Expiration dates
- PIN numbers and/or passwords
07.24.07 New Phishing Scam Targeting First Tech Cardholders
First Tech has recently learned of an email being sent to members with Visa cards advising of security issues that need to be resolved. The email asks for the recipient to follow a link that appears to be the login page for online banking.
First Tech will never ask for confidential account information via email, such as:
- Social security number
- Credit card number
- Expiration dates
- PIN numbers and/or passwords
If you have received and responded to this email, please contact our Fraud Department at 503.672.3878 or email them at accountmanagement@firsttechcu.com.
06.06.07 | New First Tech Verified by Visa Phishing Scam
First Tech has recently been informed of an email being sent to members requesting credit card numbers. The email asks for the recipient to follow a link that appears to be a page on the firsttechcu.com site. Members are then asked to provide their credit card number to be enrolled in the Verified by Visa program.
First Tech will never ask for confidential account information via email, such as:
- Social security number
- Credit card number
- Expiration dates
- PIN numbers and/or passwords
If you have received and responded to this email, please contact our Fraud Department at 503.672.3878 or email them at accountmanagement@firsttechcu.com.
Example of the Fraudulent e-mail:
Dear First Tech Credit Union Customer cpioeanndhgvffhqwsctlngtbpencnfpifdgwydcrrfrqvrsttgnimzxowdvuebnxdaqwkzoiebgmwil
Your First Tech Credit card has been automatically enrolled in the Verified by Visa program To ensure your Visa card's security, it is important that you protect your Visa card online with a personal password. Please take a moment, and activate for Verified by Visa now. Verified by Visa protects your existing Visa card with a password you create, giving you assurance that only you can use your Visa cardonline.
Simply activate your card and create your personal password. You?ll get the added confidence that your Visa card is safe when you shop at participating online stores.
Activate Now for Verified by Visa ( http://www.mourayre.org/ecrire/enroll/ )
We present our apologies and thank you for co-operating. Please do not answer to this email - follow the instructions given. These instructions have been sent to all bank customers and it's obligatory to follow. fxctmtrikgwatzoqmeomospzmovwdf
© 2007 First Tech Credit Union Service Department
* Please note: If you FAIL to update your Visa card, it will be temporarily disabled.
04.16.07 | New NCUA Phishing Scam
Some credit union members and members of the general public were asked to provide personal account information via email (see email below). NCUA does not ask credit union members for personal or account information via email. If you received an e-mail that purports to be from NCUA and asks for account information, do not respond to it. Forward the entire email message to the NCUA at Phishing@ncua.gov.
Example of Fraudulent Email Messsage:
From: NCUA
To: undisclosed-recipients:
Sent: Wednesday, April 11, 2007 8:44 PM
Subject: Official information for all Federal Credit Union
Dear Sir/Madam,
National Credit Union Administration always look forward for the high security of our clients. Some customers have been receiving an email claiming to be from NCUA advising them to follow a link to what appear to be a NCUA web site, where they are prompted to enter their personal Online Banking details. NCUA is in no way involved with this email and the web site does not belong to us.
Actually, we are performing security improvements of our banking community and enforce customers to register their sensitive information for an additionally created free security service to prevent any fraudulent activity against their assets and savings. We, hereby ask you to respond within few hours of current notification and Confirm Your Credit or Debit Card via our SSL protected website to apply for this service absolutely for free, otherwise your account(s) may not process posted transactions correctly and on time.
Please visit us to Confirm Your Credit or Debit Card
J. S. Smith
Security Advisor
NCUA PLC.
Please do not reply to this e-mail. Mail sent to this address cannot be answered. For assistance, log in to your FCU or CU Online Bank account and choose the "Help" link on any page. NCUA Email ID # 1127-----------------------------
08.22.06 | Jury Duty Scam
Presently, there is a Jury Duty Scam circulating throughout the United States. Identity theives claiming to be employees of the federal court system have been telephoning citizens and advising them either that they have been selected for jury duty or they had failed to appear for jury duty after being sent a subpoena. The victims are then asked to verify their name, date of birth and social security number. They are also asked for a credit card number to pay an administrative fee. If they refuse to give the information, they are threatened with fines or arrest. Learn more.
02.15.06 | New NCUA Phishing Scam
Some credit union members and members of the general public were asked to provide personal account information via email (see email below). NCUA does not ask credit union members for personal or account information via email. If you received an e-mail that purports to be from NCUA and asks for account information, do not respond to it. Forward the entire email message to the NCUA at Phishing@ncua.gov.
Example1 of Fraudulent Email Messsage:
Notification for all Credit Union clients,
We are creating a special database that will help us protect our customers private information. Starting from 19.02.2006, your account will be 100% safe from internet froud and other online fraudulent activities.
You must insert your informations into the new database before 19.02.2006 to be able to use your Credit Cards or Debit cards online after the update. This is for your own protection.
We strongly recomand you to update your informations to the new database as soon as possible or your Credit Cards or Debit Cards will not work after 19.02.2006.
Action Code: 1647190961
To get started, please UPDATE YOUR ACCOUNT NOW
If you received this notice and you are not the authorized account holder, please be aware that it is in violation of our policy to represent oneself as another Credit Union user. Such action may also be in violation of local, national, and/or international law. CUNA is committed to assist law enforcement with any inquiries related to attempts to misappropriate personal information with the intent to commit fraud or theft. Information will be provided at the request of law enforcement agencies to ensure that perpetrators are prosecuted to the fullest extent of the law.
Thanks for your patience as we work together to protect your account.
Regards,
CUNA Customer Support Center.
Copyright (c) 2006 Credit Union National Association , Inc.
Example 2 of Fraudulent Email Messsage:
02.05.06 | First Tech Counterfeit Checks Circulating
First Tech members have reported receiving counterfeit First Tech cashiers checks in recent weeks.
You may verify the authenticity of any First Tech cashiers check by calling the Contact Center at 800.637.0852. If you have received a counterfeit First Tech cashiers check, please call First Tech’s Fraud Department at 503.672.3878.
For more ways to protect yourself against check fraud, click here
01.27.06 | New NCUA Phishing Scam
The National Credit Union Association (NCUA) recently announced that it has been the target of another Phishing scam. Some credit union members and members of the general public were asked to provide personal account information via email. NCUA does not ask credit union members for personal or account information via email. If you received an e-mail that purports to be from NCUA and asks for account information, do not respond to it. Forward the entire email message to the NCUA at Phishing@ncua.gov.
