Welcome to the next generation of Online Banking security |
| The safety and security of your private information is our highest priority. That's why we're always looking for innovative ways to strengthen the security of your Online Banking experience. Recently, we’ve added a new layer of Online Banking security. This new feature uses a combination of your username, password and biometrics to verify your identity. |
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| By definition, biometrics is the measurement of physical characteristics to verify your identity. Essentially, this new feature measures the rhythm at which you type your password to verify your identity. It does not keep track of your actual password, it simply recognizes the rhythm in which you type it. Since each person has a unique typing rhythm, this feature provides you an additional layer of security. |
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| Upon login, if we are unable to verify your identity using your username, password, and typing rhythm, you may still proceed to Online Banking, assuming of course your username and password are correct. However, if you attempt to complete actual transactions, you will encounter a series of challenge questions to further verify your identity. You must answer at least one of the challenge questions correctly to continue. |
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| The first time that you login to Online Banking on November 6, 2007, we will ask you to establish three challenge questions of your choosing. You will only need to do this once and you can change your challenge questions at any time. For a demonstration of how this enhanced security feature works, please click on "View Demo" above. |
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| For more information about this new security feature, click here to view a list of FAQs.
For questions, please click here. |
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