First Tech Insurance Services FAQs and Billing Questions

We get a lot of questions around here. And we’re happy to answer them all. Below is short list of common questions and answers. If you have a question not listed here, call us at 800.637.0852 x3320 Monday – Friday during regular business hours.Or contact us online.

Q: What types of insurance are available through First Tech Insurance Services?
We are here to help you find the right auto, home, life or business owners insurance for you and your family. Our professionals can also help you with special needs such as commercial insurance, umbrella policies or your travels abroad. Learn more about us or call 800.637.0852 x 3320.

Q: How can I reach an insurance agent?
We’re available during regular business hours (Monday – Friday) at 800.637.0852 x3320 or at many First Tech branch locations. You can even use our online contact form if you’d like to send us an email.

Q: How do I file a claim?
Claims are filed directly with your insurance carrier. Click here for direct contact information for your insurance carrier.

Q: How do I make a change to my policy?
If you’ve just bought a new car, moved to a new home or you would simply like to review your coverage options, contact First Tech Insurance Services at 800.637.0852 x 3320 during regular business hours (Monday – Friday). Remember that no policy change or coverage is considered bound or in-force until you have received written or verbal confirmation from a licensed agent at First Tech Insurance Services.

Q: Can I email policy changes to you?
Certainly. Just use the contact form and we will reply as soon as possible. Remember that no policy change or coverage is considered bound or in-force until you have received written or verbal confirmation from a licensed agent at First Tech Insurance Services.

Q: Are you able to help me get insurance if I live outside the Northwest?
Absolutely. We can help you insure your home or vehicle if you are living anywhere in the United States through our partnership with Ameriprise Property and Casualty. Call Ameriprise at 888.414.5209 and mention that you’re a First Tech member using reference #5F6 to get your discount. And if you’re living abroad, we also work with providers that offer special plans for expatriates. 

Billing Questions

If you receive your billing directly from the insurance company, they have a special billing department to answer all of your questions. We have listed below each of these companies and the phone number for their billing department.