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Reinstated previous Online Banking system
On March 22, 2010, we launched our new Online Banking system. Although many of you experienced how cool it is, many more of you experienced login difficulties. These difficulties were due to unprecedented traffic volume resulting in an abnormal number of hits to the Online Banking database.
Prior to rollout, we performed several system load tests based on historic traffic volumes; however, we experienced three times the amount of traffic as our historical peak volumes. As such, we need to make some additional system adjustments to ensure you have a consistent online experience. We know this is frustrating, so until we can make those adjustments, we’ve reinstated the previous Online Banking. Learn more.
New Bill Pay remains
Please note that even though we’ve reinstated the old system, the new Bill Pay is still live where you can:
New Online Banking coming soon
Once we make a few adjustments, we’ll launch our new Online Banking which helps you manage your accounts, pay your bills and track and budget your expenses. We've put together some information for you about:
See the new Online Banking in action
We've created some demos that showcase everything you'll find in Online Banking like: widgets, e-bills, alerts and so much more. If you're not currently an Online Banking user, you too can have all these financial management tools at your fingertips. Sign up today.
If you have any questions about our new Online Banking, what's changing or staying the same, email us at memberservice@firsttechcu.com or call 800.637.0852.
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